We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.

Responsibilities:

• Assist clients with organizing booking details, dates, preferences, and service selections

• Provide customer support through email, phone, and messaging in a professional manner

• Help gather and maintain information needed for reservations and itinerary support

• Coordinate booking details and follow up with clients as needed

• Maintain accurate notes, client profiles, and documentation within our systems

• Respond promptly to client questions and provide helpful guidance

• Stay informed about available destinations, suppliers, and experience options

• Support administrative tasks related to planning and booking services

• Work collaboratively with the team to ensure a smooth and positive client experience

Skills & Qualifications:

• Strong customer service and communication skills

• Organized, detail-oriented, and comfortable using online tools

• Ability to work remotely and manage your own schedule

• Professional, dependable, and proactive

• No previous experience required — full training is provided

What We Provide:

• Comprehensive training and onboarding

• Access to booking tools, systems, and resources

• Flexible remote schedule

• One-on-one support and continued guidance

• A positive, team-focused work environment

Work Environment:

This remote role includes assisting clients with planning needs, supporting booking coordination, and helping ensure smooth travel-related experiences. It is performance-based and ideal for individuals who enjoy independent work and providing excellent service.