Position Overview

We are seeking a detail-oriented and service-driven Luxury Travel Specialist to support high-end travel planning and client coordination in a remote environment. This position focuses on delivering a seamless and elevated client experience through strong organization, communication, and attention to detail.

This role is ideal for individuals who enjoy working with premium services, have a strong customer service mindset, and are comfortable managing client requests using digital tools.

Key Responsibilities

• Assist with planning and coordinating upscale travel experiences and reservations

• Support client requests related to accommodations, itineraries, and scheduling

• Maintain accurate client profiles and travel details in internal systems

• Communicate professionally with clients via email, phone, and online platforms

• Review travel confirmations and service details for accuracy and completeness

• Provide ongoing support to ensure a smooth and high-quality client experience

• Follow established processes and service standards

• Collaborate with internal teams to meet client expectations

Qualifications

• Strong written and verbal communication skills

• Excellent attention to detail and organizational abilities

• Comfortable using online systems and digital platforms

• Ability to manage multiple client requests in a remote environment

• Customer service, hospitality, or coordination experience preferred

• Reliable internet access and ability to work remotely

What We Offer

• Structured onboarding and training

• Access to reservation systems and travel resources

• Ongoing support and professional development

• Flexible work environment

• Collaborative and supportive team culture

Ideal Candidate

This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.