We’re seeking an experienced Quality Reviewer to audit work completed by raters evaluating a personalization feature within a maps/search experience.

As a Reviewer, you will ensure outputs meet formatting and guideline requirements, are logically aligned to scenarios, and include complete, accurate evidence.

Contract type: Freelance

Language: Japanese (Japan)

Estimated volume: Approximately 30 hours per week, depending on the required review target and project volume.

Start date: ASAP

What you will do:

• Review rater worksheets for compliance with formatting requirements.

• Verify that responses are logically correct and aligned with the assigned scenarios.

• Assess ratings and rationales for accuracy, consistency, and completeness.

• Confirm that required screenshots, retrievals, and personalization evidence meet project guidelines.

• Provide clear, concise, and actionable feedback; request corrections where needed.

• Flag ambiguous cases, systemic issues, or guideline gaps to the project team.

Requirements:

• To be located and have the right to work in Japan.

• An existing, actively used Gmail account

• Proven experience in Quality Audit/QA review (content evaluation, relevance, or similar).

• Familiarity with maps/local search user experiences and personalization concepts.

• Strong proficiency with spreadsheets (Google Sheets or equivalent).

• Excellent attention to detail and consistent application of guidelines.

• Clear written communication and a constructive feedback style.

• This project requires opt-in, consent-based access to limited elements of your activity history. A consent form will be provided for you to review and sign before participation.

• A desktop or laptop computer is required to complete the application and onboarding process. Mobile devices are not supported.