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Benefits Solution Specialist, APAC

Remote

Remote

Accounting & Finance, Customer Service
Southern Asia · East Asia · Oceania
Posted on Nov 15, 2024

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

All of our positions are fully remote. You do not have to relocate to join us!

This is an exciting time to join Remote and make a personal difference in the global employment space as a Specialist, Benefits Solutions, joining our Benefits team.

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $32,000 USD to $55,000 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.


At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Requirements

  • Experience in Benefits Administration or Benefit Design and Implementation, providing excellent customer service, and designing quality benefits plans, including retirement plans.
  • Strong commercial acumen with a keen ability to assess business impacts and negotiate terms that enhance Remote's market competitiveness.
  • Skilled in negotiating with a strategic mindset, ensuring the financial and practical competitiveness of benefits offerings.
  • You possess top-notch project management skills to accomplish goals, drive reporting, due date adherence, and process iteration to ensure better quality of processes.
  • You demonstrate initiative by identifying and solving issues independently, and actively engage with stakeholders to drive progress.
  • You take ownership of your responsibilities, meet deadlines consistently, and provide regular updates to keep the team informed on project progress.
  • Strong analytical skills and a thorough knowledge of plan designs.
  • Ability to understand, evaluate and make judgment on proposals (RFPs).
  • Knowledge of benefits contract language.
  • You are a manager of one
  • Writes and speaks fluent English
  • It's not required to have experience working remotely, but considered a plus


Key responsibilities

  • Research employee benefits plans and vendors to identify those that present the best value.
  • Design, recommend and implement new benefits programs. Examine possible plan designs and benefits cost changes.
  • Firmly negotiate with vendors and administrators to secure the best plans, options, and rates, thereby ensuring Remote’s offerings remain market-leading.
  • Serve as primary contact for plan vendors and third-party administrators.
  • Ensure compliance with applicable government regulations.
  • Act as a key player in strategic negotiations to maintain and enhance the attractiveness and competitiveness of Remote’s benefits offerings.
  • Analyze current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience, and competitive trends in benefits programs.
  • Review short- and long-range cost estimates/projections and relevant statistical analyses regarding modifications in benefits programs and implementation of new programs.
  • Forecast trends and assist with future benefits designs. Develop specific recommendations.
  • Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the benefits package.
  • Handle escalations of benefits plans issues.
  • Identify automation and process improvement opportunities.
  • Work closely and effectively with Benefits Ops, Product, Engineering, Automation, Payroll, International Operations, Legal, Sales, and Customer Success Remote teams to ensure scalability and success of new benefit programs implementation or standard renewals.
  • Be able to go from “scout to scale” and actually start things up and get things done.
  • Be an internal and external champion of Remote's values and Benefits team's goals.


Practicals

  • You'll report to: Manager, Benefits Solutions
  • Team: Benefits Solutions
  • Location: APAC
  • Start date: As soon as possible

Application process

  1. (async) Profile review
  2. Interview with recruiter
  3. Interview with Manager, Benefits Solutions
  4. Interview with Senior Manager, Benefits Operation
  5. Interview with VP, Benefits
  6. Team Interview
  7. (async) Offer

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Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
  • work from anywhere
  • unlimited personal time off (minimum 4 weeks)
  • quarterly company-wide day off for self care
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

Please note we accept applications on an ongoing basis.