Localization Program Manager

Remote

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Operations

Remote

Posted on Friday, September 8, 2023

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

Co-design, execute, deliver and manage the launch of the APAC content localization roadmap for Japan and Korea; partnering cross-functionally with Localization leadership; and APAC Growth and Sales teams.
Ownership over the recruitment and training of Language Leads for Korean and Japanese languages, guiding them towards Remote’s goals in APAC, and successfully managing their work priorities and quality delivery.
Creation of an alliance between our language service providers (LSPs) and Language Leads to ensure that the quality of work delivered meets the expectations of Remote and our customers.
Opportunity to manage roadmapping for the development and optimization of localization tools, workflows and processes to enable scalability and drive continuous improvement.
Ability to create and share all relevant documentation regarding the APAC launch in Notion.
Ownership of operational metrics and KPIs to measure the success of localization efforts and process efficiency in the APAC region.

What you bring

Native speaker of Japanese; writes and speaks fluent English.
Localization experience, at least 5 years, in the online/tech space, preferable B2B.
Experience working cross-functionally and stakeholder management.
An understanding of localization challenges, workflows, tools, and assets, as well as the design and implementation of scalable localization solutions.
Previous exposure to launching a new market.
Experience in managing language contractors.

Practicals

You'll report to: Manager, Localization
Team: Localization (Growth)
Location: Anywhere in the World
Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

Application process

Roughly 3 hours across 6 weeks

Interview with recruiter
Interview with future manager
Interview with 2/3 team members
Prior employment verification check

#LI-DNP

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

work from anywhere
unlimited personal time off (minimum 4 weeks)
quarterly company-wide day off for self care
flexible working hours (we are async)
16 weeks paid parental leave
mental health support services
stock options
learning budget
home office budget & IT equipment
budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

Please fill out the form below and upload your CV with a PDF format.
We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.